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Jobs at GearHub in Fernie BC
Can’t live without epic adventures and the outdoors? Do you eat, breathe, and sleep bikes and gear? Join our legendary, local bike shop in the heart of downtown Fernie where you leave work to shred the trails!
Be a part of our high-functioning, award-winning team and show off your skills in a face-paced & customer-focused environment. Work with like-minded people who love biking and skiing as much as you do. Think you can keep up?
We pride ourselves on phenomenal customer service and building authentic relationships. We are an industry-leading store that is constantly growing and if you got what it takes, we want YOU to be a part of our dynamic team.
Current Job Openings:
Bike/Service Technician, Fernie, BC
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Full Time
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Year Round
Primary Roles & Responsibilities
- Walk-in customer service
- Service writing support
- Management of workload and cue
- Building and repackaging bikes
- Quality control checks
- Wrenching bikes- anything and everything
- Rental bike maintenance
- Use of e-bike softwares and POS
- Parts department support and restocking
- Ecom Support and communication Inspections, working with Ecom
- Opening and Closing duties
Qualifications
- Must have previous experience working as a bike mechanic (2-3 years preferred)
- Working knowledge of bicycle components and repairs
- Problem solving creativity
- Competent in bike repair, diagnosis, and maintenance
- Ability to multitask in a high energy, fast-paced environment is a must
- Must be friendly and approachable, and passionate about biking!
- Knowledge of the local Fernie trail system an asset
- Service writing experience an asset, but we can train on the job
- Formal training/certs an asset (S-tec, Sram STU, PBMA etc.)
- Experience as a ski tech an asset
If this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is the Gearhub!
Please apply online or send us a cover letter and resume at [email protected] or drop one off in person at the shop! 401 1st Ave, Fernie BC.
****Retail Associate, Fernie, BC
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Full Time / Part Time
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Year Round
Primary Roles & Responsibilities
- Cover basic front line duties, including POS, sales, rentals, consignment, customer service
- Follow through on tasks given by management promptly
- Direct customers to proper staff when necessary
- Share product knowledge and enthusiasm for bikes with customers
- Direct customers through the entire sales process
- Build and maintain relationships with customers
- Complete a multitude of daily opening and closing duties
- Complete all necessary forms and paperwork in the appropriate manner
- Make efficient use of daily workloads and manage new expectations
- Maintain a high level of product knowledge
- Respond to customer concerns, or direct accordingly
- Monitor completion of a daily task list
- Support the senior sales team to achieve the goals and initiatives of ownership
Qualifications
- Must be friendly and approachable, and passionate about biking and other outdoor sports!
- Experience in a customer service role
- Previous sports retail experience preferred
- Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
- The ability to multitask in a high energy, fast-paced environment is a must
- Knowledge of the local Fernie trail system an asset
If this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is the Gearhub!
Please apply online or send us a cover letter and resume at [email protected] or drop one off in person at the shop! 401 1st Ave, Fernie BC.
****
Rental Associate & Warehouse, Fernie, BC
We are currently looking our rental supervisor!
Primary Roles & Responsibilities
- Cover basic front line duties, including POS, sales & rentals
- Take bookings over the phone or by emails
- Welcome customers and set their rentals in a friendly, professional manner
- Provide directions, trail recommendations and general inquiries to customers
- Follow through on tasks given by management promptly
- Direct customers through the entire rental process
- Complete a multitude of daily opening and closing duties
- Complete all necessary forms and paperwork in the appropriate manner
- Make efficient use of daily workloads and manage new expectations
- Respond to customer concerns, or direct accordingly
- Monitor completion of a daily task list
Qualifications
- Must be friendly and approachable, and passionate about biking and other outdoor sports!
- Experience in a customer service role, previous sports retail/rental experience preferred
- Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
- The ability to multitask in a high-energy, fast-paced environment is a must
- Knowledge of the local Fernie trail system is an asset
If this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is the Gearhub!
Please apply online or send us a cover letter and resume at [email protected] or drop one off in person at the shop! 401 1st Ave, Fernie BC.
****
Receiver (Full-Time), Fernie, BC
Primary Roles & Responsibilities
- Receiving and labelling incoming shipments
- Restocking and organization of stockroom
- Entering product numbers and purchase orders
- Regular Cycle Counts of inventory
- Processing of incoming special orders
- Daily clean up, recycling
Others Roles & Responsibilities
May be required to support the management team in various administrative tasks.
QUALIFICATIONS
- Amazing attention to detail and organizational skills
- Be able to work in a fast-paced environment with minimal supervision.
- Work independently but also be a flexible team player
- Knowledge of Microsoft programs Excel, and Word at a basic level.
- Knowledge of Lightspeed is a plus Strong communication skills
- The ideal candidate will also be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
If this sounds like you, come join our highly-skilled, rad team.
Please apply online or send us a cover letter and resume at [email protected] or drop one off in person at the shop! 401 1st Ave, Fernie BC.
Job Types: Part-time, Permanent
