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Bike purchases ship within 3-7 days and unexpected delays in processing your order may occur. The shipment will be insured to your order's value up to $5,000* and will require a signature for the release of the parcel. Shipping companies usually take 3-7 business days to deliver within Canada (this timeline cannot be guaranteed by Gearhub Sports, as weather, peak shipping times, and unexpected shipping delays may occur.) Once it ships, you'll receive a shipment notification email and tracking information.
Bikes cannot be shipped fully assembled and therefore *ARE NOT READY FOR RIDING.* For your safety, the remaining assembly of your bike must be completed by a qualified service technician. A bicycle is a complex machine that requires specialized knowledge and skill to safely assemble, inspect, diagnose problems and repair, for which specialized tools are required. For example, it is common for bikes to come from the manufacturer with the cassette loose and not fully tightened; this will require the removal of the rear wheel to tighten the cassette with proper tooling. Improper adjustments or repairs can lead to serious injury. Gearhub Sports assume no responsibility for work you do on your bike.