As featured on the Amazing Race
Select bikes on SALE now!
Free shipping on orders over $250*

Shipping Information

a) Free In-Store Pickup  

 

1. Choose “Pick up in Store” at checkout.
2. We’ll email you when your order is ready.
3. Bring your photo ID to claim your item(s).

Benefits of free in-store pickup:

- Secure in-demand items before they sell out.
- Access exclusive selections.
- Convenient and fast.

 

b) Shipping Pricing

Our customers choose their preferred carriers and timelines at checkout. Shipping quotes are based on the dimensions and destination of your order and are live rates directly generated from our shipping carriers.  All shipments are insured to their order's value up to $10,000* and all orders over $150 will require a signature for the release of the parcel.

**Free Shipping Promotion** Now includes skis and select bicycles over $2000!

Free shipping for orders over $249 promotion for orders within Canada* (Before taxes; excl. large items -kids bikes, select 24-29" wheel bikes, fat bikes, e-bikes, bike frames, bike racks, bike stands, bike bags, tailgate pads, wire tires, wheels, bike trainers, ski poles, and SUP and select Kuma products; Excludes NWT, NT, and YT). As a small, family-owned business, we're happy to offer you free shipping promotions when we can!  Ground shipping is included in this promotion and shipping carriers will be chosen based on service levels in your region. Should you require priority shipping, please select priority shipping at checkout.

Click here for bicycle shipping rates and timelines

 

c) Shipping Timelines

Orders are fulfilled and shipped out the door within 1-3 business days. Weather delays and unforeseen circumstances may impact delivery times, for which GearHub Sports is not responsible or liable. As such, estimated arrival dates should be viewed as guidelines and cannot be guaranteed.

 

Priority

Xpresspost

Expedited 

Ground

Local, within Fernie, BC

Next day

Next day

1-2 days

Up to 3 days

Regional (BC, AB, SK, MB)

Next day

Next day

1–4 days

3–6 days

National *, **

Next day

2 days

2–8 days

4–10 days

*Add 1 day for non-major urban centres

**Add 5-7 days for Northern Regions and remote centres

 

DELIVERY SERVICE INTERRUPTIONS: In the event of severe weather or geopolitical events, service interruptions may be in effect in your area. Please consult the following links for more information: 

 

d)  Packages do not ship from our store:

  • Christmas Day

 

e) International Shipping

Just as our mountains are filled with rad folks from faraway lands, we are also trilled to ship our goods to exciting destinations.  All orders have to pass through Customs and are subject to import duties, taxes, brokerage and custom processing fees for which the recipient is responsible. The Gearhub is not responsible for any parcels held by international customs agencies; please contact your nearest customs office for more information. A Customs invoice will arrive with your parcel or in the mail shortly thereafter. Note that the GearHub cannot provide estimates for customs fees so it is best to contact your nearest customs office for more information.

 

f) Dangerous Goods and Air Canisters

GearHub Sports selectively ship dangerous goods as defined by the Transportation of Dangerous Goods (TDGR) Program. TDG  Please inquire with [email protected] about refillable avalanche airbag canisters that currently can either be shipped empty or picked up full in-store. Non-refillable canisters can be picked up in-store or directly from the manufacturer.

 

As featured on the Amazing Race
Select bikes on SALE now!
Free shipping on orders over $250*