Fernie's Award-Winning Outdoor Sports Store
BC's #1 Rocky Mountain Bicycle Dealer
Locally owned and operated in Fernie BC
Find Canada's Best Deals on Gear!

Shipping Information

For shipping within Canada, to the USA and Internationally, find pricing information below.  

 

a) Free In-Store Pickup

We’re always happy to see you and would gladly process your online purchase for in-store pickup!  Easy peasy!

  1. Select “Pick up in Store” upon checkout.
  2. Pay for your items.
  3. We will notify you by email when your order is ready to pick up.
  4. Show us your photo ID to claim your item(s.)

 

Why use free in-store pickup?

  • Exclusive online selection.
  • Shop from anywhere.
  • It’s fast and convenient.
  • It’s free and an excuse to stop by our rad storefront!

 

b) Shipping Pricing

We love to empower our customers and let them make choices on their preferred carriers and timelines. This is why you are presented with multiple shipping avenues, prices and timelines at checkout to suit your needs.

Orders must be insured for damage or loss.

 

c) Shipping Timelines

Seeing as we don’t yet have a meteorologist on staff, weather delays and unforeseen circumstances may impact delivery times.  Estimated arrival dates at checkout are therefore more like guidelines and unfortunately cannot be guaranteed.  

 

d)  Packages do not ship from our store:

  • Christmas Day

 

e) Shipping to the USA

We’re always happy to send the GearHub love and vibes to our southern neighbours!  All orders have to pass through customs and are subject to import duties, taxes and custom processing fees.  A customs invoice should arrive with your parcel or arrive in the mail shortly after.  The good news for you is that these costs have historically been offset by the currency exchange.  * Note that the GearHub is unable to provide estimates for customs fees so it is best to contact your nearest customs office for more information.

 

f) International Shipping

Just as our mountains are filled with rad folks from faraway lands, we are also happy to ship our goods to exciting destinations.  All orders have to pass through customs however and are subject to import duties, taxes, brokerage and custom processing fees.  A customs invoice should arrive with your parcel or arrive in the mail shortly thereafter.  * Note that the GearHub is unable to provide estimates for customs fees so it is best to contact your nearest customs office for more information.

 

Fernie's Award-Winning Outdoor Sports Store
BC's #1 Rocky Mountain Bicycle Dealer
Locally owned and operated in Fernie BC
Find Canada's Best Deals on Gear!